Privacy Policy
1. Overview
This Privacy Policy explains what information may be processed when you use the Bike2Game website, purchase Bike2Game, activate a license, or contact support.
2. Information we may process
Depending on how you use Bike2Game, we may process information such as a license identifier, activation or device-related identifiers required for license management, license status, timestamps, purchase transaction identifiers, and information you voluntarily submit through the support form.
3. Payments
Bike2Game does not directly collect or store your full payment card details. Purchases are processed by Paddle as Merchant of Record. Paddle processes payment, billing, tax, and buyer information according to its own privacy notice and buyer terms.
4. Support form
Support requests submitted through this website are processed using Formspree. Information you provide, such as your email address, selected topic, and message, is used to respond to your request and troubleshoot product, purchase, or license issues.
5. License activation
Bike2Game's licensing service may store technical identifiers and activation records necessary to issue, validate, reset, revoke, or otherwise manage software licenses and trials. This information is used for licensing, fraud prevention, security, and customer support.
6. Data sharing
Information may be processed by service providers used to operate Bike2Game, including Paddle for payments, Cloudflare for website and backend infrastructure, and Formspree for support-form delivery. We do not sell personal information to advertisers.
7. Retention
We retain information only for as long as reasonably necessary for licensing, transaction records, support, security, legal obligations, and dispute resolution. Retention periods may differ depending on the type of data and applicable requirements.
8. Your rights
Depending on your location, you may have rights concerning your personal information, including access, correction, deletion, restriction, or objection. Some records may need to be retained where required for legal, security, fraud-prevention, or transaction purposes.
9. Contact
For privacy questions or requests, use the Bike2Game support form.